FAQ & Solutions

Top up with Airtel/MTN

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1️⃣:Find the recharge option in the app and click Recharge.

2️⃣:Select the corresponding payment amount and choose your payment method (MTN or Airtel)..

3️⃣:Copy the company financial account, use your own (MTN or Airtel) account, and pay to the company's finance department account.

4️⃣:After receiving the deduction SMS, find the correct payment ID in the transaction voucher and click Submit.

After receiving the deduction SMS, find the correct payment ID in the transaction voucher and click Submit.

If one day you forget to log into your First Solar account to collect your earnings, don’t worry. That day simply won’t count toward your cycle. Your cycle will automatically be extended by one day, meaning the total number of times you can collect remains unchanged. So, you won’t incur any loss.

Yes, you can rent multiple Machine type simultaneously, even from different models and series. All Machine type will generate revenue for you.

For example, if you currently own an F-20, your daily revenue is 800 UGX. If you also rent an F-60 (at 2500 UGX per day), your daily revenue will increase to 800 + 2500 = 3300 UGX.

1: Log in to your First Solar account and click “Share” on the “Wallet” page.

2: After entering the invitation page, click “Copy” to copy your personal invitation link.

3:Then return to your WhatsApp chat with your friend, long-press the message input box, and tap “Paste” to send your exclusive invitation link to your friend.

Log into your First Solar account and follow the steps shown in the images to find your personal invitation link. Copy your invitation link and send it to the person you want to invite. When they sign up using your link and rent a machine, you will receive generous rewards and commissions.

1️⃣ All rented machines start generating income the day after the rental. For example, if you rent a machine today, it will start generating income tomorrow.

2️⃣After clicking on the “Products” page, click on “My Products” on this page and then click on the “Claim” button to receive your earnings.

My friend, your concerns are unfounded. First, First Solar is a publicly listed global company, not a so-called platform. We have verified that the company signed a formal cooperation agreement with the government and obtained a legitimate business license before entering the Ugandan market. Second, First Solar has factories in multiple African countries. The company employs a hybrid online and offline marketing model: Offline: We own physical solar factories and equipment, and equipment rental income is tied to the factory's actual power generation. Online: We simply log in to the equipment to collect revenue, saving time and allowing us to focus more on marketing.

My friend, I understand your concerns. I believe it's not just your friends' lack of trust, but your own lack of confidence. You might also be worried. I believe that as long as you have enough trust in the company, you can confidently tell your friends that we work for a listed company and that we're proud of it. I've had similar experiences myself, and I accomplished it the same way. So, just tell your friends that First Solar is a global, publicly listed company. We signed a cooperation agreement with the government and obtained legal qualifications before entering Uganda. I personally see profits every day, not based on hearsay, but on personal experience. The company doesn't value your tens of thousands of UGX; it relies on long-term operations and marketing. So, my friend, please rest assured. If you and your friends suffer any losses at the company after you speak these words, I will compensate you! The company will not let you suffer any losses! We all have more than just one or two friends. Ugandans are very honest people, and it's perfectly normal for some friends to be suspicious. So, you can introduce the company to more friends. As long as you introduce enough friends, you will definitely be able to secure a long-term, stable salary at the company! If our friend is still hesitant, we don't need to force him to join. We can ask him to register a company account first. After the registration is completed, tell him that he can get a three-day trial device in the APP, let him familiarize himself with the company's operating model first, and then make a large withdrawal in front of your friend, and send your withdrawal certificate to your friend for him to check!

1 My friend, have you ever considered the difference between investing and working? We work for a listed company, not invest in it. Do listed companies need our tens of thousands of UGX investments? What we need is a stable daily income, earned through our own hard work, not through investing, which is 100% risky. Working is 100% safe, so investing can lead to the loss of your principal. Working carries no risk; all returns are earned through our own hard work!

The main reason why your friend complains about his low income is that he is making a series of investments and does not regard our company as a job. If he cannot regard it as a job, then our company does not need such a person to join. Such a person joining the company will not bring any benefits to the development of your team!

2 If our daily income is only 800 UGX, there's no way to convince your friend. The company's other profit-making methods are all interconnected. We need to explain all of our profit-making methods to your friend, letting them know that they can earn income as soon as they start working. The fixed daily income isn't just 800 UGX. If your friend joins the company and starts with an F-60, their daily income will be 2500 UGX.

You can also tell your friends that we can add a stable part-time job. No one would think that earning 800 UGX a minute a day is too little. You can also get a job at a listed company. Our career plans are very detailed after joining the company, and the company will provide stable advancement opportunities for everyone! Switching from part-time to main job is also possible, giving you more opportunities. The company offers monthly salaries of 1.5 to 5 million UGX for each team manager. Is that too little? (I'm just advising him that if his investment can't compete, he'll still have stable employment.)

1. Through promotion, you can learn from experience and gain insights into the Ugandan public's understanding of photovoltaic energy equipment, helping to develop the photovoltaic energy industry.

2. By promoting members, you can earn promotional rewards of 4,000-10,000 UGX, as well as daily team commissions of 10%-5%-1%.

3. Through promotion, you can gradually hone your management skills and become competent for future management positions at First Solar.

4. While earning income through promotion, your network and social network will also undergo significant changes. As your network and social network evolve, your future will also be transformed. You will find that through promotion, you can connect with people from all walks of life. In the future, when you become a manager at First Solar, you will be able to clearly understand the problems faced by the grassroots and be able to provide more suggestions and ideas to the company.

First Solar's withdrawal processing time is 24-72 hours because every withdrawal request is manually verified. This is a critical step in ensuring the security of all members' funds.

During the review process, our finance team checks for the following:

Unusual activity or anomalies that may indicate fraud or account abuse

Confirming that all payment and withdrawal conditions have been met

Verifying account ownership to prevent unauthorized access

Ensuring the overall availability of funds and maintaining the financial stability of all members

This cautious review approach helps protect users and the platform from potential risks and ensures a safe and secure payment system for all parties involved.

Our solar products primarily utilize photovoltaics, concentrated solar power, solar thermal collectors, water pumps, and fans to convert sunlight into useful energy or electricity. We sell these products to major factories around the world, and the company converts the generated revenue into US dollars, which are then converted into Ugandan shillings. This entire process takes 24-72 hours, after which you can access your account and claim your earnings. This process is very complicated and will be completed by the company's professional technicians.